Mall Info

Heritage Place Re-Opening – Step 3
July 16th, 2020

UPDATED July 16th, 2021:Based on the province-wide vaccination rate and continuing improvements in key public health and health system indicators, the Ontario government will move the province into step three of its Roadmap to Reopen at 12:01 am on Friday, July 16th, 2021.    

As a result, Heritage Place Shopping Centre will operate as follows:

• All entrances are open!
• Essential and non-essential retail open with capacity limited to permit physical distancing of 2 metres
• Indoor and outdoor dining with capacity limited to permit physical distancing of 2 metres and other restrictions
• Personal care services can open, including services that require the removal of a face covering, with capacity limited to permit physical distancing of 2 metres and other restrictions.
• Indoor fitness classes and personal training permitted, with maximum capacity of 50% and other restrictions
• If you have any other questions, please call our Guest Service Centre at (519) 371-4949, during the hours of Monday – Friday: 10am - 7pm, Saturday: 10am-6pm Sunday: 11am-5pm

FACE MASKS OR COVERINGS ARE MANDATORY WHEN VISITING OUR SHOPPING CENTRE.

Please note that hours are subject to change. We encourage you to check with the individual retailer(s) you are planning to visit before coming to the centre. The following stores and services are open:

What We Are Doing

• Implemented reduced shopping hours
• Monitoring safe physical distancing
• Physical distancing markers have been placed throughout the centre as required
• Signage reminding employees and shoppers of safe shopping guidelines has been placed throughout the centre
• Increased hand sanitizing stations
• The food court seating is closed until further notice
• Frequent sanitization procedures for washrooms, tables, door handles, and other high-touch surfaces have been implemented
• Temporary suspension of complimentary strollers, wheelchairs, walkers, coat check & gift wrapping at Guest Services has been implemented

What You Can Do

• Sanitize hands before and after entering the shopping centre
• Practice safe physical distancing - keep 2 metres away from others
• Come back later if a store is busy
• Stay home if you have a fever, cold or flu-like symptoms
• Avoid touching your mouth, nose and eyes with unwashed hands
• Avoid coming to the shopping centre if you have come into contact with someone who is sick

The safety of our customers, employees and the public are our priority. We will continue to monitor the situation closely and work with our tenants at a national and local level to update our response as new developments occur.