Mall Info

Heritage Place Re-Opening – Step 1

UPDATED JUNE 10^TH, 2021:Based on the province-wide vaccination rate and continuing improvements in key public health and health system indicators, the Ontario government will move the province into step one of its Roadmap to Reopen at 12:01 am on Friday, June 11th.

As a result, Heritage Place Shopping Centre will operate as follows:

Indoor access to the shopping centre remains open only for ESSENTIAL SERVICES. Access can be made through ENTRANCE 1(Located by Guest Services & Pearle Vision). All patrons must be screened for Covid-19 prior to entering. Essential Services can operate at 25% capacity, see below for our list of retailers that are open
All non-essential retailers with an exterior entrance (Urban Planet & Leons) will be open at 15% capacity. Non-essential retail inside the shopping centre is not permitted to open. See below for more details.
Outdoor dining is permitted at reduced capacity (4 people per table). Take-out and Drive-Thru options remain available for restaurants (Popeyes & Kelseys). See below for more details.
If you have any other questions, please call our Guest Service Centre at (519) 371-4949, during the hours of Monday – Friday: 10am - 6pm.

Save time when entering the mall by pre-screening online: https://covid-19.ontario.ca/screening/customer/

FACE MASKS OR COVERINGS ARE MANDATORY WHEN VISITING OUR SHOPPING CENTRE.

Please note that hours are subject to change. We encourage you to check with the individual retailer(s) you are planning to visit before coming to the Centre. The following stores and services are open:

Store	Hours	Accessibility	Phone Number
Bell World	Mon-Sat:10am-6pm, Sun:12pm-5pm	SHOP IN STORE	519-371-8221
Food Basics	Mon-Wed:8am-9pm, Thu-Fri: 7am-9pm, Sat-Sun:8am-8pm	SHOP IN STORE	519-376-9261
Giant Tiger	Mon-Fri:8am-9pm, Sat: 8am-6pm, Sun: 10am-6pm	SHOP IN STORE	519-376-3459
Kelsey's	Mon-Sun:12pm-8pm	OUTDOOR DINING, CURBSIDE PICKUP & DELIVERY AVAILABLE Order through their website & Skip The Dishes	519-372-1992
Koodo	Mon-Sat: 10am-6pm, Sun:11am-5pm	BY APPOINTMENT Call to book appointment	519-371-4114
Leon's Furniture	Mon-Sat:10am-6pm, Sun:10am-5pm	SHOP IN STORE Exterior entrance for access	519-376-8394
Maurices	Mon-Sat:10am-6pm, Sun: Closed	CURBSIDE PICKUP ONLY Call store to place your order	519-370-2069
Northern Reflections	Mon-Sat:11am-5pm, Sun: Closed	CURBSIDE PICKUP ONLY Call store to place your order	519-371-6027
Nutrition House	Mon-Fri:10am-6pm, Sat: 10am-2pm, Sun: Closed	SHOP IN STORE Use Entrance 1 to access	519-376-1279
Pearle Vision	Mon-Sat:10am-6pm, Sun: 11am-5pm	SHOP IN STORE Use Entrance 1 to access	519-371-5656
Popeye's	Mon-Sun:11am-11pm	DRIVE THRU, CURBSIDE PICKUP & DELIVERY AVAILABLE Order through their app & Skip The Dishes	519-372-1272
Service Canada	Mon-Fri: 8:30am-4pm, Sat-Sun: Closed	VISIT IN STORE Limited services available, call for details.	1-800-622-6232
Sportchek	Mon-Sat: 10am-6pm, Sun:11am-5:00pm	CURBSIDE PICKUP ONLY Order online & Call store for details	519-371-5114
Telus Mobility	Mon-Sat:10am-6pm, Sun:11am-5pm	BY APPOINTMENT Call to book appointment	519-372-9149
Urban Planet	Mon-Sat:10am-6pm, Sun:11am-5pm	SHOP IN STORE Exterior entrance to access	519-370-2271
Wireless Wave	Mon-Sat:10am-6pm, Sun:11am-5pm	BY APPOINTMENT Call to book appointment	519-370-0118

What We Are Doing

Screening every customer that comes into the shopping centre for Covid-19
Reduced the number of entrances open to control traffic
Implemented reduced shopping hours
Monitoring safe physical distancing
Physical distancing markers have been placed throughout the centre as required
Signage reminding employees and shoppers of safe shopping guidelines has been placed throughout the centre
Increased hand sanitizing stations
The food court is closed until further notice
Frequent sanitization procedures for washrooms, tables, door handles, and other high-touch surfaces have been implemented
Temporary suspension of complimentary strollers, wheelchairs, walkers, coat check & gift wrapping at Guest Services has been implemented

What You Can Do

Sanitize hands before and after entering the shopping centre
Practice safe physical distancing - keep 2 metres away from others
Come back later if a store is busy
Stay home if you have a fever, cold or flu-like symptoms
Avoid touching your mouth, nose and eyes with unwashed hands
Avoid coming to the shopping centre if you have come into contact with someone who is sick

The safety of our customers, employees and the public are our priority. We will continue to monitor the situation closely and work with our tenants at a national and local level to update our response as new developments occur.